Have some questions about making the most of your Sparkwise account? Here are common tips and answers to help you get up and running.
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Using Widgets

  1. 1. What if I’m having problems moving a widget?

    To move a widget, grab the top color bar and place it into an empty space of the same or larger size. If you run into any issues with widgets not sticking to a new location, refresh your page and try again.

  2. 2. How do I embed a video, MP3, PDF?

    To embed a video, MP3, or PDF into your board, copy the embed code from the site where it is being hosted (for instance, You Tube, Vimeo, Soundcloud, Issuu). In Sparkwise, select Story in the widget drawer. Drag the desired story widget onto your board. Paste the embed code into the large white box.

  3. 3. Can I feature a Kickstarter widget or something else with an embed code on my board?

    Yes. You can feature any content with an embed code with the Embed Anything widget found in the Story widget drawer. Simply drag and drop the Embed Anything widget onto your board, then locate, copy and paste the embed code into the widget. You can now embed Kickstarter widgets, Google maps, spreadsheets, videos, entire web pages–anything with an embed code!

  4. 4. How do I use the slideshow widget?

    Sparkwise allows you to add slideshows from your Picasa and Flickr accounts. Start by dragging the corresponding widget from the Story drawer onto your board. You’ll be prompted to connect to your Flickr or Picasa account if you have not done so already. Once connected, select the album you wish to display in the Choose Album drop-down menu. You can now choose display ratios and options for autoplay and pacing between slides.

  5. 5. How do I embed data from sources other than those you provide?

    You can use the XML or JSON widget to collect data from any web accessible source. To configure these Custom data widgets, two parameters are required:

    1. the URL of the XML or JSON feed
    2. the XPath or notation that will select the desired (numeric) element.

    Currently we support the collection of a single numeric data point per widget per collection period. Therefore, the XPath or Javascript used for these widgets should select a number. For example, if the desired feed looks like this: 13..., the XPath should return the text contents of temp_c. A similar JSON example might look like: { temp_c: 13, ... }.

    XML example:

    Feed URL
    http://weather.gov/xml/current_obs/KSFO.xml

    XPath
    //temp_f/text()

    JSON example:

    Feed URL
    http://query.yahooapis.com/v1/public/yql?q=select%20item%20from%20weather.forecast%20where%20location%3D%2248907%22&format=json

    Notation
    query.results.channel.item.condition.temp

  6. 6. How do I visualize my data on a map?

    Only widgets that gather geolocation data can be visualized on a map. To show the data on those widgets as a map, select Map from the Display As Drop Down menu. Numbers are displayed based on the zoom level and radius of the map. To see a more detailed view, zoom in closer.

  7. 7. How do I collect Google Analytics from a specific page on a website?

    To Collect Google Analytics from a specific web page, click Edit on the widget you wish to embed. On the control panel, paste the URL into the Page field.

  8. 8. How do I compare data from a variety of sources?

    Each dataset is treated as a unique widget, therefore, any dataset can be combined with any other, allowing you to overlay seemingly unrelated information, such as social media metrics, a spreadsheet of dollars raised, and manually entered membership numbers.

  9. 9. Why are my comparisons not working in the comparison widget?

    When comparing two or more widgets, make sure that the date range of all are the same before you drop them into the comparison widget.

  10. 10. How do I embed data from a spreadsheet?

    To embed data from a spreadsheet, choose either the Google Spreadsheet for a Trend or the Google Spreadsheet for a Pie widget, depending on how you would like to visualize the spreadsheet. After you’ve dragged either widget to your board, you will be prompted to connect to your Google account. Once connected, select the spreadsheet you’d like to pull data from in the Choose Spreadsheet window. You may select a particular sheet on documents with multiple spreadsheets. There will also be a Label and Value column. The label is commonly a column with words (e.g. blueberry pie, apple pie, cherry pie, etc.), while the values column consists of numbers. On a trend spreadsheet, you will be asked for a Date column as well. The name of your spreadsheet will be the name of your widget.

  11. 11. How do I copy a widget from one board to use on another?

    Copying a single widget from one board to another is as easy as saving a widget to the My Set widget drawer. Simply click Edit on any widget on your board. Once in the widget control panel view, select the Save to My Set icon at the bottom of the widget. The widget drawer will automatically switch to My Set, where your saved widget will appear. You can now navigate to any board and drag your saved widget onto it.

  12. 12. How do I delete a widget from My Set?

    To delete a widget from My Set, roll over it and click the trash can icon that appears in the upper right corner of the widget. In the delete confirmation window, select Delete and your widget will be removed from My Set. Deleting a widget from My Set will only remove it from the My Set drawer. If you have previously placed it on boards, it will remain there.

  13. 13. How do I add an event to a trend widget?

    To add an event to a trend widget, click Edit on any widget you want to visualize as a trend. Towards the bottom of the widget control panel, click the Show Events check box, then the Add Event link. In the dialog box, add the date, name, and a short description of your event. Click Save and close the events box to return to your widget control panel. Click Done at the bottom of the widget control panel and you’ll see your event show up on the specified day. To add, edit or delete events, go to the Settings panel and select Manage Events.

  14. 14. Why do I get an error message when I try to link to my Facebook fan page?

    Facebook requires that you connect as yourself and not as a page you manage. If you try connecting while you’re using Facebook as your page, you’ll get an error that says, “To access this page, you’ll need to switch from using Facebook as your page to using Facebook as yourself.” Make the switch and try to link the account again in Sparkwise.

    Once you connect to your personal account, you’ll have access to all the pages you administer from the control panel of your Facebook widgets.

  15. 15. Where can I find my Facebook fan page information?

    Once you connect Sparkwise to your personal Facebook account, all the pages you manage are easily accessible from the control panel of your Facebook widgets. Please note: widgets such as “Total Friends” only pull data from your personal account, while “Total Page Fans” pull data from a selected fan page. To choose which fan page you want, select the Choose page... drop-down menu and find your page.

  16. 16. Can I manually refresh a widget to obtain the most recent data?

    For the most up-to-date data on any widget, click the Refresh button on the Connections window in the Settings menu. Note that this works for some sources like Facebook friends and Twitter followers, but not for others like Google Analytics and Facebook Insights which provide data a day or two delayed. For spreadsheets and slideshows, the data is automatically refreshed and current.

  17. 17. How do I monitor sentiment with Sparkwise?

    Sparkwise offers widgets for keyword searches on Twitter, Google Alerts, on geographically specified searches on the web and in news outlets. Using these widgets, you can trace the spread of ideas across the web, helping you communicate your reach and impact more effectively.

  18. 18. How do I use open data APIs or partner data?

    You can integrate open datasets (APIs) and partner data with the use of XML and JSON feeds and Google Doc Spreadsheets, for which permissions can be managed on the spreadsheet end of the connection.

Publishing Boards and Widgets

  1. 1. How do I publish a board?

    From the dashboard menu, select the board you wish to publish. Once that board has loaded, click Board Tools from the same menu area. Select Publish (your board) from the drop down menu. A publish confirmation window will appear. Here, you can type in a public name for the board, and an organization the board is associated with. After you’re satisfied with your entry, click Publish, and then OK to view. Edit the name of your board by clicking the Edit icon, or share it on Twitter or Facebook by clicking the icons in the upper right.

  2. 2. How do I see a board after publishing it?

    From the dashboard menu, find the published board. Click the “eye” icon next to the board name to view it. To unpublish your board, load it into your dashboard and select Unpublish (my board) from the Board Tools menu.

  3. 3. How do I brand my published board?

    To upload your logo, use the Upload Logo widget in the story drawer. You can also title your published board and include your organization name during the publishing process.

  4. 4. How do I embed a widget on a website?

    To embed a widget on your site, click Edit on the widget you wish to embed. On the control panel, select the Embed button in the lower left. Copy the embed code and click Done. Paste the widget embed code into the HTML of any page on the site you wish to embed it on.

  5. 5. How do I embed a widget on my WordPress site?

    Because WordPress by default doesn’t allow the use of iframes in a post or a page update, you'll need to download a plug-in to enable embedding widgets on your site. There are many to choose from, but we recommend the [iframe] plug-in by Webvitaly which can be downloaded here.

    After you’ve downloaded the plug-in, log into your WordPress site. From the dashboard, select Plug-ins and then click Add New. Next, click Upload in the Install Plug-ins menu. Click Choose File and find the iframe.zip file you've downloaded. Lastly, click Install Now and you’re ready to start embedding widgets on your WordPress site.

  6. 6. How do I embed an entire board on my website?
    1. Start by navigating to the board you’d like to publish.
    2. Select Board Tools and then Publish (Board Name) to the Web.
    3. After you’ve named your board and organization in the Publish Confirmation dialog box, select Publish and you’ll see your board in its public form.
    4. Open the page you would like the board to appear on in the HTML editor of your choice.
    5. Include the following javascripts in the head of your web page:

      <script type="text/javascript" src="http://sparkwi.se/static/js/lib/jquery-1.7.1.js"></script>
      <script type="text/javascript" src="http://sparkwi.se/static/js/lib/jquery.ba-postmessage.js"></script>

    6. Paste the following code into the body of your web page:

      <div id="iframe"></div>
      <script type="text/javascript">
      (function ($) {
      var if_height,
      src = 'BOARDURL#' + encodeURIComponent( document.location.href ),
      iframe = $( '<iframe " src="' + src + '" width="1000" scrolling="no" frameborder="0"><\/iframe>' ).appendTo( '#iframe' );
      setInterval(function getHeight() {
      $.receiveMessage(function(e){
      var h = Number( e.data.replace( /.*if_height=(\d+)(?:&|$)/, '$1' ) );
      if ( !isNaN( h ) && h > 0 && h !== if_height ) {
      iframe.height( if_height = h );
      }
      } );
      }, 500);
      })(jQuery);
      </script>

    7. Replace the words BOARDURL in the above code with your published board’s URL and make sure that the hash sign (#) is included after. Upload the page to your server and see it in action.
    8. Please note that if your site uses WordPress you’ll need to install a plug-in that allows WordPress to use the <iframe> tag. See FAQ number 5 for more details.
  7. 7. How can I use Sparkwise to drive audience engagement?

    Every Sparkwise widget includes a Call to Action link that can be used to invite audiences to participate in activities. The links are customizable and can connect to social media campaigns, online discussions, pledge drives, articles, and program sponsorships and more. To set up a Call to Action, click Edit on the widget you wish to customize. On the widget control panel, paste the URL into the field at the bottom and name the link with your Call to Action.

  8. 8. How can I track the number of clicks I’m getting on my widget Action Links?

    To track click-throughs on your Sparkwise Action Links, simply set up and organize the URLs as bitly links.

My Account

  1. 1. How do I change my password?

    To change your password, select Account from the Settings drop-down. Next to the password field, click the Edit icon and enter your new password. Confirm and click save. You’re all set!

  2. 2. Why can’t I get my password to stick when I reset it?

    When you sign up for a new account, you should receive a verification email from support@sparkwi.se that includes a confirmation link. To finalize the sign-up process and get your password to stick, you must first verify your account by clicking on that link. If you have lost or deleted the verification email please contact support@sparkwise.

  3. 3. How do I collaborate with someone on an account?

    You can share your accounts and create connections to various sources with another person. This requires giving the other person your Sparkwise log-in information, including the email address and password you used to set up the account.

  4. 4. How do I delete my account?

    To delete your account, select Account from the Settings drop-down and click Delete Account. In the delete confirmation window, click Delete. Please note that deleting an account will permanently remove all of your information. It cannot be recovered.

  5. 5. How do I manage my connections?

    Your connections are all the accounts you’ve connected to Sparkwise in order or create and visualize your widgets. To view them, select Connections from the Settings drop-down. Here you’ll see a list of all the sources you’re connected to and the specific connections you’ve made under those sources. If you’re collaborating on a board with a friend or colleague, you may see their connections here as well. From this window, you can refresh a connection or delete it.

  6. 6. How do I connect to multiple accounts?

    To connect to multiple accounts, select Connections in the Settings menu. Select the source tab for which you want to add more than one account, and then click the Add Account button at the bottom of the window. A new window will appear prompting you to enter your additional account information. After signing in and allowing the source access to Sparkwise, your additional account will be listed in the Choose Account drop-down menu on the control panel of your widgets.

  7. 7. How do I know my data is private?

    Data collected on Sparkwise is private by default, and can only be viewed or published by you and any collaborators who have password access. You have ultimate control over your data privacy. The "eye" icon reminds you which boards have been published to a publicly viewable URL. Read our Privacy Policy for more details.

About Sparkwise

  1. 1. Can I use Sparkwise as a for-profit business?

    Yes! While Sparkwise innovates for the needs of non-profit organizations, we welcome anyone and everyone to make full use of the platform.

  2. 2. Where is your open source code and license published?

    The License and access to our source code is available at http://code.google.com/p/sparkwise/source/.